Looking for true quality services, direct attention, and excellent customer service? Want to find a company that will become more than a supplier, but a business partner? Then know that you are in the right place, because we prepared this article to talk about the VTEX platform.
As an e-commerce manager and responsible for ensuring the good performance of Internet operations, nothing is more fair than having a reference solution that can ensure a good user experience and still contribute to increased sales.
And that is exactly what you will get when you bet on the VTEX platform. Anyway, this article was written to show why you should consider it as the main tool for your e-commerce. Read on and check it out. Don't miss out!
Cloud Software (the authentic one)
There are few e-commerce platforms in the world that offer an authentic Cloud Software model, that is, with a single code for all users. At VTEX, this has been offered for over 16 years.
The advantages of this practice are several, starting with the numerous updates (more than 600 per month) made available to all customers for free.
While other systems usually require additional payments for installation, development, and version migrations, with the VTEX platform these types of costs will be non-existent.
The evolution of services and resources involved is constant, in which everything happens daily without harming your sales, nor much less taking your store offline.
Mobile & Omnichannel
Another important feature of the VTEX platform corresponds to the sales and communication channels. In this sense, we are talking about the "mobile" and "ominichannel" issue.
The first refers to the fact that your online business will be 100% adjusted for any type of mobile device. This means that product visualization as well as layout functionality will be perfect on tablets and smartphones, for example.
The second, in turn, is that it allows you to manage different points of contact with the consumer in a centralized way, unifying your communication, including:
- social networks;
- mobile devices
- web;
- retailers;
- totem;
- telesales;
- assisted sale.
Integrated CMS
Another favorable aspect of the VTEX platform is its unique CMS (Content Management System), which allows you to manage the layout and all the content of your pages.
This means that both you and your agency will have total freedom to create, develop and customize the solution as they see fit. In this context, it is worth mentioning one of its most collaborative features, the A/B tests: they will help you define which of the alternatives result in better conversion rates.
Smart Checkout
No less relevant is Smart Checkout, a buying process patented by VTEX that provides the customer with an easier, faster and more intuitive first purchase, without the need to create a user and password.
Finally, we could not fail to mention that the VTEX platform can be integrated with several other services. ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), WMS (Warehouse Management System), organization, productivity, and communication tools, in short, the options are countless.
Therefore, it is indeed worth investing in the VTEX platform. However, before any definition, it is important to observe the hiring plans and the resources offered in each of them.
And if you want to know more and want to have a team of professionals specialized in this system, contact us right now!
